Privacy Policy

Introduction

BetterHair ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI Hair Analysis service.

Information We Collect

We collect the following types of information:

• Quiz Responses: Information about your hair type, concerns, and goals
• Photos: Hair photos you upload for analysis
• Account Information: Email address used to create your account
• Payment Information: Processed securely through Stripe; we do not store card details
• Usage Data: How you interact with our service

How We Use Your Information

We use your information to:

• Provide personalized hair analysis and recommendations
• Process payments for our services
• Send you important updates about your account
• Improve our AI analysis algorithms
• Respond to your inquiries and support requests

Photo Privacy

Your hair photos are:

• Used solely for AI analysis purposes
• Never shared with third parties
• Never viewed by human staff
• Deleted after analysis is complete (unless you choose to save)

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure data storage, and regular security audits.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Opt out of data sharing (see Do Not Sell My Information)

Contact Us

For privacy-related questions or to exercise your rights, contact us at [email protected]