BetterHair

Money-Back Guarantee

Last updated: January 2026

30-Day Money-Back Guarantee

We are confident in the value of our AI Hair Analysis service. If you are not completely satisfied with your purchase, we offer a full refund within 30 days of your purchase date.

Eligibility

To be eligible for a refund:

  • Your refund request must be made within 30 days of purchase
  • You must provide your order confirmation or email used for purchase
  • Refunds are limited to one per customer

How to Request a Refund

To request a refund, please contact our support team at [email protected] with:

  • Your order number or confirmation email
  • The email address used for your purchase
  • Reason for the refund request (optional but appreciated)

Processing Time

Refunds are typically processed within 5-10 business days. The refund will be credited to the original payment method used for the purchase.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected]