Money-Back Guarantee
Last updated: January 2026
30-Day Money-Back Guarantee
We are confident in the value of our AI Hair Analysis service. If you are not completely satisfied with your purchase, we offer a full refund within 30 days of your purchase date.
Eligibility
To be eligible for a refund:
- Your refund request must be made within 30 days of purchase
- You must provide your order confirmation or email used for purchase
- Refunds are limited to one per customer
How to Request a Refund
To request a refund, please contact our support team at [email protected] with:
- Your order number or confirmation email
- The email address used for your purchase
- Reason for the refund request (optional but appreciated)
Processing Time
Refunds are typically processed within 5-10 business days. The refund will be credited to the original payment method used for the purchase.
Contact Us
If you have any questions about our refund policy, please contact us at [email protected]